Data governance and privacy questions answered directly.
When did this privacy policy take effect?
This privacy governance statute took effect on October 17, 2026. This policy governs the public marketing and trade dispatch domain edgarshandyman.us, owned and operated by Edgar's Painting and Handyman Services, LLC. It sets forth the strict data processing practices, tracking disclosures, and visitor statutory rights under United States and international privacy standards.
Who operates this website and controls your personal data?
The responsible operator and data controller for all personal information collected through this website is Edgarshandyman, trading at edgarshandyman.us. Physical headquarters are situated at 132 FEDERAL ST, SUITE 101, BRIDGEPORT, CT 06606, BRIDGEPORT, CT, United States. Telephone dispatch is maintained at (203) 246-7578 and direct inquiries are received at [email protected].
What specific categories of data do we collect from you?
We gather only information required to provide physical repair estimates and maintain server security. The inquiry form (fivi982.php) writes: name, phone, email, address, the kind of inquiry, job notes, the requested specification, and consent confirmation. The direct support desk (fivo273.php) keeps the conversation and a token in the visitor's browser so they can return to it.
With inquiry submissions, our web infrastructure automatically records: the IP address, the browser's user-agent string, the referring URL, the moment the form was rendered and the moment it was sent. Incoming URLs capture advertising click identifiers including gclid (Google), msclkid (Microsoft), and fbclid (Meta). The visitor's consent choice is stored in the browser under site_consent_v2, and nothing else on this site persists a choice. We maintain no user accounts, no passwords, no cart or checkout, and process no credit card or financial data on this domain.
What do we use each category of your data for?
Collected information is processed strictly to: formulate accurate on-site labor estimates for residential and commercial repairs; verify property access and physical job dimensions; communicate arrival windows between 7:00 AM and 6:00 PM EST; defend our digital infrastructure against spam, script-injection, and brute-force intrusion; and measure advertising attribution across search and social channels upon visitor approval.
What are the explicit lawful bases for processing your data?
Our legal bases under applicable data protection laws are defined as follows: (a) Performance of a pre-contractual step or contract: fulfilling requested estimates, ordering fasteners, and scheduling trade dispatch; (b) Legitimate interests: securing web infrastructure, mitigating form spam via honeypot filtering, and analyzing basic server load; (c) Explicit Consent: evaluating marketing conversion signals and activating third-party advertising tags.
Which advertising platforms send traffic here and what identifiers do they attach?
This website is an active destination for paid traffic. We run direct digital campaigns across Google Ads, Microsoft Advertising, and Meta Ads. When a visitor reaches this site via a commercial advertisement, query strings append specific click identification tokens: gclid from Google Ads, msclkid from Microsoft Advertising, and fbclid from Meta Ads. The exact lowercase strings gclid, msclkid, fbclid, google ads, and microsoft advertising are actively processed by measurement scripts upon visitor consent.
These click identifiers correlate site interactions with paid campaigns. No platform has reviewed, endorsed, or certified the trade services offered herein. Tracking tags fire solely in accordance with explicit consent preferences managed through our interface.
How does Consent Mode v2 protect your browser storage signals?
We enforce Google Consent Mode v2 natively. By default, upon every initial page arrival, the four core storage and personalization signals remain strictly locked in the denied state: ad_storage='denied', ad_user_data='denied', ad_personalization='denied', and analytics_storage='denied'. The consent mode signals ad_storage, ad_user_data, ad_personalization, and analytics_storage remain denied until the visitor allows storage, and are set back to denied the moment the visitor declines or withdraws consent.
Only when a user clicks "Accept" on our consent bar are these signals updated to granted. If the visitor selects "Decline" or alters preferences via the footer control, all signals instantly revert to denied, and subsequent measurement pings are transmitted without persistent identifier cookies.
Who else receives your data among third-party processors?
Data collected through this domain is transferred only to vetted third-party service providers acting on our direct instruction:
(1) Google Ireland Ltd and Google LLC receive Google Ads tag interactions and conversion metadata subject to consent mode state; (2) Microsoft Ireland Operations Ltd processes Microsoft Advertising msclkid tags for conversion verification under the Microsoft privacy statement at https://privacy.microsoft.com/en-us/privacystatement (domain: privacy.microsoft.com); (3) Meta Platforms Ireland Ltd receives Meta Ads fbclid conversion pings when social campaigns run; (4) The hosting provider that serves this site and stores the inquiry database; (5) The mail provider that carries notifications to [email protected].
Are your data records transferred outside your home country?
While Edgar's Painting and Handyman Services, LLC operates locally in Bridgeport, Connecticut, data collected through digital marketing processors may be routed through cloud infrastructure outside your state or country of residence. Where transfers occur from the European Economic Area or United Kingdom to the United States, processors rely on standard contractual clauses approved by the European Commission, or recognized adequacy frameworks guaranteeing equivalent data protection levels.
How long do we keep each category of data?
We reject indefinite data warehousing. Data is deleted according to fixed operational periods:
Inquiries and their email copies: preserved for 24 months to support warranty claims, billing reconciliations, and tax records. Support chat transcripts: preserved for 12 months from the date of final communication. Server and access logs: purged automatically after 90 days. The record of a consent choice stored in the browser under site_consent_v2: retained for 6 months before re-prompting. A data request is answered within 5 days of verified receipt.
What technical and organizational measures protect your data?
All data transmitted to and from edgarshandyman.us is encrypted in transit using Transport Layer Security (TLS 1.3). Server endpoints enforce Strict-Transport-Security headers, parameterized SQL queries, sanitized input validation, and invisible honeypot tripwires against automated bot submission. Access to dispatch correspondence is restricted to principal Edgar A. Ospina via multi-factor authentication.
What are your full statutory rights under the GDPR?
To the extent the gdpr applies to visitors residing within the European Economic Area or United Kingdom who reach the site from Europe, you possess enforceable statutory rights: (1) Right of access to stored personal files; (2) Right to rectification of inaccurate contact or property records; (3) Right to erasure (the right to be forgotten); (4) Right to restriction of processing; (5) Right to data portability; (6) Right to object to processing based on legitimate interests; and (7) Right to withdraw consent at any time without affecting lawful pre-withdrawal processing.
What rights do California and United States residents hold?
Under applicable US state privacy legislation, including the California Consumer Privacy Act as amended by the CPRA (ccpa), and companion statutes in Connecticut (CTDPA) and other jurisdictions, residents enjoy specific privacy entitlements:
Residents have the right to know what personal data categories are collected, request disclosure of collected records, request correction or complete deletion, and opt out of the sale or sharing of personal data for cross-context behavioral advertising. We do not sell your personal information for monetary compensation. We do not use or disclose sensitive personal information for purposes other than performing requested handyman services.
How do we recognize and honor the Global Privacy Control?
We honor global privacy control browser signals automatically. If your web browser transmits a recognized Sec-GPC header, our scripts interpret this instruction as an immediate, binding request to opt out of third-party advertising cookies and data sharing, without requiring manual menu interaction. The term global privacy control is implemented as a direct zero-interaction opt-out.
Do we ever collect data from minor children?
The services offered by Edgar's Painting and Handyman Services, LLC are strictly directed at property owners and adult leaseholders. We do not knowingly solicit or collect personal information from individuals under 18 years of age. Any inadvertent transmission of minor data will be erased immediately upon notice to [email protected].
Where can you lodge a privacy complaint with supervisory authorities?
If you believe our data processing violates applicable privacy law, you maintain the right to lodge a formal complaint with relevant regulatory bodies: the visitor may complain to their state Attorney General, including in Connecticut the Office of the Attorney General (55 Elm Street, Hartford, CT 06106), and to the California Privacy Protection Agency in California (CPPA), or the supervisory authority within your home European Member State.
How do you exercise your privacy rights and how fast do we answer?
To exercise your statutory rights of access, correction, deletion, or portability, submit a written inquiry to our compliance desk at [email protected], or mail our Bridgeport workshop at 132 FEDERAL ST, SUITE 101, BRIDGEPORT, CT 06606, BRIDGEPORT, CT, United States. We confirm identity by matching submitted names and phone numbers against historical dispatch records. All verified requests receive a complete written response within 5 days without charge.
How are changes to this privacy policy announced?
We reserve the right to amend this data governance policy to reflect alterations in trade operations, legislative mandates, or platform advertising guidelines. Material changes are announced by posting the updated statute on edgarshandyman.us with an updated effective date. Continued engagement following published revisions constitutes recognition of updated terms.
How do you reach a real human regarding your privacy?
Direct all questions regarding this privacy document, tracking disclosures, or service records directly to principal craftsman Edgar A. Ospina. Written postal correspondence should be addressed to 132 FEDERAL ST, SUITE 101, BRIDGEPORT, CT 06606, BRIDGEPORT, CT, United States. Governing law: the law of CT, United States, with disputes heard in the courts of BRIDGEPORT. Dispatch phone: (203) 246-7578. Direct shop line: (203) 246-7572. Email: [email protected].
What is our digital accessibility commitment under ADA and WCAG?
Edgar's Painting and Handyman Services, LLC is dedicated to ensuring digital accessibility for all Bridgeport and Fairfield County residents, including individuals with disabilities. This website is constructed to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. All navigational controls feature minimum 44px tap targets, keyboard-navigable focus rings with high contrast, semantic heading hierarchies, visible text alternative descriptions for all trade imagery, and support for browser-level reduced motion preferences. If you encounter any accessibility barrier on edgarshandyman.us, contact Edgar directly at (203) 246-7578 or [email protected] for immediate assistance or verbal review of services and rates.